Support 🌙
We're here for you.
Even at 3AM.
Night shift doesn't wait — neither do we. Reach out and our team will get back to you fast.
Email Support
For all questions — orders, subscriptions, refunds, or product questions.
We reply within 24h on business days
Order & Subscription
Need to cancel, modify, or pause your subscription? Email us with your order number and we'll take care of it — no hoops.
Cancellations must be received 48h before your next renewal date.
Company Address
TCT COMMERCE LLC
5830 East 2nd Street
Casper, Wyoming 82609
United States
Send us a message
We'll reply within 1 business day.
Message received!
We'll get back to you within 1 business day.
Check your inbox — a confirmation is on its way.
Frequently asked questions
How do I cancel my subscription?
Email us at support@3amgut.com with the subject "Cancel Subscription" and your order number. We'll cancel it immediately. Cancellation requests must arrive at least 48 hours before your next renewal date to avoid the next charge.
I was charged but I wanted to cancel — what do I do?
Contact us as soon as possible at support@3amgut.com. If the order hasn't shipped yet, we'll cancel and refund it. If it has shipped, check our Refund Policy — we handle these case by case and we're reasonable.
What's your money-back guarantee?
We offer a 30-day money-back guarantee on your first order — no return required. If 3AMGUT isn't working for you, just email us within 30 days of delivery and we'll issue a full refund, no questions asked.
My package hasn't arrived — what now?
Check your tracking link first. If the carrier shows delivery but you haven't received it, check with neighbors and your building. Still missing? Contact us within 14 days of the expected delivery date and we'll reship or refund.
Can I pause my subscription instead of cancelling?
Yes. Email us and tell us how long you'd like to pause. We'll adjust your next order date manually. No penalty, no fees.